Justin Jacobs, assistant director at the Association of British Insurers

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There is a lot of debate at the moment about the "compensation culture" with many complaining we now live in a society where people are encouraged to "have a go".

In fact, the number of claims for compensation has stayed largely the same over the last few years and only about a third of accident victims actually claim compensation using legal processes.

This podcast interview with Justin Jacobs discusses the role played by the insurance industry in the compensation system.

This podcast is about 7 minutes long.

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